What People Say

This service really makes a difference.

Please, please keep going with what you are doing.

Can you pass on my thanks – what a fantastic practitioner you have. We are so lucky to be able to have this kind of service.

I came away feeling informed and also like I had a real understanding from someone

I came away feeling positive even though I know I have a tough year ahead of me

(The mediator) gave me lots of time to discuss every aspect of my situation… and was also extremely personable and gave a very personal touch

The mediator listened very carefully to what I had to say and was very patient as I was feeling very vulnerable and fragile after my experiences.

I found this session invaluable (the Mediator) was very understanding

I was an emotional wreck when the process started and speaking to them at the time felt very raw and painful. But, especially for the children, it was far less traumatic and drawn out than I imagine legal methods would have been. By the end of it all, me and my ex-husband were able to have conversations and we’ve got a really good relationship now – which, again, is good for the kids and the best possible outcome from such a horrible time.

Just wanted to thank you for navigating me and 'A' through some really difficult issues. Your involvement has brought us all to a place we couldn't have reached without your help. Many thanks.

I just wanted to leave a message to say a Thank you to the lady on the front desk, I was welcomed with a lovely smile and a friendly, kind professional service. She is a credit to your Mediation service.

By the time we came back the second time, really the problems had been solved at the first meeting. And from then on it was much smoother too - it sounds almost miraculous - but emotionally it became much less fraught.

We were fair to each other...there was a fairness and the [mediator] represented a certain kind of fairness, exuded a sort of reasonableness.

...I think the beauty of it was [the mediators] let you make your own decisions. They weren't forcing their opinions on you. They were just giving you another side of an argument perhaps. They were exposing the whole thing so you could look at it logically.

Highly recommended. Very helpful from the first phone call. E is amazing and very supportive. Thank you for your help

People were impartial, friendly and helpful. I can’t recommend the service enough

Much better than going to Court. Very good service, couldn’t have asked for better.

Very impressed. I was sceptical at first, but had a very positive outcome.